A diverse workforce offers many benefits to employers when the internal culture is prepared. Cultural competency classes will focus on recognizing our own cultural worldview, discovering our attitudes towards differences and learning cross-cultural skills that lead to better communication and higher productivity in the workplace. Each 2 hour class offers instruction for up to 20 people and can be customized to fit schedule needs.
Cultural Competency Training
Discover how your business engages the Latino customer during the course of an average day. Posing as a casual user of your product or service, our Spanish speaking staff and/or select community members will help you collect information about their user experience. This service is tailored to meet your specific needs.
Secret Shopper/User Experience
Does your human resources program need our support? Let us help you increase the effectiveness of your internal employee communication. Using culturally and linguistically appropriate techniques, we can help you better understand the needs of your Spanish speaking workforce. Customized to meet your business needs, we can create opportunities for you to get your questions answered. Be better equipped to support your diverse workforce.